Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

“Concepts to apply to ALL. Great read no matter what you do for work.”

“Applicable to more situations than you would think.”

“An excellent piece not only for those working within the hospitality space, but insight on how to look at problems from a different point of view than excising maximum profit.”

“Impacts every part of life! “Drink your best wine on your worst days””