no that's literally how it feels for me too. i think it's supposed to be that way. i go softer on the more sensitive areas and then my body has just gotten used to it.
i find that some of them are "sharper" than others. affogato was particularly scratchy. green banana is my jam in both scent (so summery and soft smelling) & its crystals are a bit less harsh. if you're a wimp or working your way up (like me!) switch sides and flip the soap part way thru the scrub so it's softer. i only use on backside of arms for kp, outer thighs, bum and legs for exfoliating. otherwise ouch! haha :) hth!