It's worth speaking up when something has gone right. Sometime around 2015-2016 the Seattle public utility pothole repair crew started doing really good work in Green Lake. Edges perfectly feathered, dead-level fill. This was gravel and tar kintsugi on a grand scale, and it made biking around that neighborhood a daily joy. On a whim I wrote to the department to thank them and explain that it made a small but daily positive impact on my life. A couple of weeks later I got an unexpected letter back from the crewman head. He said it was the first time in a 12 year career that someone had reached out with something nice to say, and to add that he had gotten an extra day of PTO because the department was so pleased.
Keep an eye out for the small kindnesses of the world, and put the effort in to write. It can make a greater impact than you know.
2 days ago
thanks for sharing this story and idea...so good